This site contains the learning support materials for the crowd safety and risk analysis courses.

Information - Education - Application

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Keith is the Professor of Crowd Science at Manchester Metropolitan University (UK) running a MSc programme in Crowd Safety and Risk Analysis. He develops and teaches a wide range of crowd safety and crowd risk analysis short courses for event organisers, police, first responders, emergency planners, city authorities, building control and licensing officers. His courses have run at client sites around the world for over 25 years. The focus of these courses the anticipation, preperation, and prevention of crowd related accidents and incients in places of public assembly.

Over the last two decades, Keith has consulted on some of the world’s largest, and most challenging crowd safety projects in the world. Click here for a list of projects. 


Introduction to Crowd Safety and Risk Analysis

We run a short course, “Introduction to Crowd Safety and Risk Analysis" at client sites, around the world. The short course covers the principles and applications of crowd safety and risk analysis techniques for places of public assembly. Delegates have the option to submit work for assessment as a pre-qualification for entry to the MSc programme at MMU. Click here for a list of course locations and click here for course information. 

Key learning points. 

  • Anticipate, plan and prepare for crowd safety in a wide range of places of public assembly.
  • Identify crowd risks during planning, licensing/permitting and operations.
  • Document and present crowd safety management plans and risk assessments.
  • Apply crowd risk analysis techniques for planning, licensing and managing crowds.

This course is approved by Manchester Metropolitan University (MMU) and the International Institute of Risk and Safety Management (IIRSM). 


Delegate quotes

Shannan Tiffin, Captain of Support Services/Emergency Management at Duke University Police Department, found the workshop to be very beneficial. “There is not a lot out there about crowd behavior and psychology,” said Tiffin. “The workshop provided us with a simplified approach to understanding the behaviors of how people act, and ingress and egress from a venue or stadium.” NCS4 course 2016

Rebecca Wilusz, Associate Director of Game Operations and Champion at Duke University Athletics, agrees with Tiffin. “Keith has done a great job of making the information accessible – I have left the workshop with both simple and effective tools to be able to build better plans and train our athletics staff more efficiently. NCS4 course 2016

“A fantastic and beneficial course, it was the only course I had ever done where I was upset when it finished, the course provides a unique and mathematical approach to crowd engineering, the consensus of all who attended was that it provided us with the tools and confidence to do our job” Operations Manager. Sydney Opera House

“This course opens your eyes to the potential issues with Mass Gatherings. As well as providing an individual with the tools and knowledge to assess the event plans and proposed mitigation for major events. With the introduction of the Crowd Science Qualification it would be in your best interest to attend. The delivery and information provided is beyond reproach and glad to see the course in Australia! CEO. Canberra Exhibition Park

"These courses were invaluable enabling me to illustrate quickly and precisely any issues that arose at the venues we attended and pass on my recommendations to the security team in a manner the was easily understood."  Dave Wilkie, Event Safety Officer, U2 360 European Tour

“Keith Still’s  workshops have focussed the minds of many people in realising just how easy it can be for disaster to occur, and equally how simple the solutions often are.” Eric Stuart, former Metropolitan Police Event Planner for Notting Hill Carnival and London New Year Events


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